What this policy covers
This policy describes the types of personal information collected, used and disclosed by Paapi Limited (“Paapi”, “Company”, “us,” “we” or “our”) when you use the paapi.ai website ( “Site”). This policy does not govern our collection of personal information through any means other than through the Site. It describes the choices available to you regarding our use of your personal information and your rights. This policy does not cover data that is collected, used or disclosed through our Paapi Ad Measurement and Ad Relevance platforms and systems (“Platform”). For more information on privacy as it relates to the Platform, please see Paapi Services Privacy Policy. This policy does not apply to the privacy practices of other websites that are linked from our Site. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of those websites to understand their data privacy practices.
Information we collect from our Site
We may collect personal information such as your name, email address and phone number directly from you. For example, when you provide information through a form on our Site. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We may collect certain information about your use of the Site through the use of tracking technologies or by other passive means to help us improve the user experience. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Site, search engines used, the internet protocol (IP) address used, the length of time spent on the Site, the pages you looked at on the Site, other websites you visited before and after visiting the Site, the type of internet browser you have, the frequency of your visits to the Site, and other relevant statistics, including the following:
Log Information:
When you access the Site, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request, your computer operating system, mobile device and mobile operating system, name of your internet service provider or your mobile carrier, and one or more cookies (small text files containing a string of characters) that may uniquely identify your browser.
Links:
The Site may include links in a format that enables us to keep track of whether these links have been followed by IP addresses. We use this information to improve the quality of our products and design.
URLs:
When you visit or access the Site, we automatically receive the URL of the site from which you came and the site to which you are going when you leave the Site.
Cookies:
When you visit or access the Site, we may send one or more cookies (small text files containing a string of characters) to your computer that uniquely identifies your browser. We use cookies to improve the quality of the Site by storing user preferences and tracking user trends. Most web browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may not be able to use some customised features available through the Site.
How we use the information we collect
Any personal information you provide to us will only be used for the purposes for which you provided it, as disclosed at the time it was collected. For example:
• We respond to inquiries and provide requested information regarding our products and services
• We may send you marketing communications related to our products, such as our newsletter, if you are a client or have chosen to receive it
If you no longer wish to receive marketing email communications or wish to opt out, you can follow the unsubscribe instructions contained in the emails you receive or by contacting us via this webform.
How we share information
We do not sell, rent, trade, or otherwise share personal information collected through the Site, except as described below:
Service Providers:
We may disclose your information to companies that provide data processing services to help us with our business activities, such as sending email communications on our behalf. These companies are authorised to use your information only as necessary to provide these services to us.
Consent:
We may share personal information in accordance with any consent you provide. For example, if you provide us content for insider video chat footage, you consent to our posting and distribution of such content through the Site.
Required by Law:
We may disclose personal information or any information collected through the Site if we are required to do so by law or pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.
Cookies on our Site
“Cookies” are data files that are stored on your browser or device and are used to remember user preferences and behaviours over time. Cookies allow us to recognise your device and remember information, such as your preferred language and other general settings. Cookies set by the Site are called “first party cookies”. Cookies set by parties other than the Site are called “third party cookies”. Our Site use both first party and third-party cookies. We may use third party cookies from social media platforms such as LinkedIn and Meta. If you consent to these cookies being used, then we may share information with you on these social media platforms. For more information about specific cookies on this site, please see our Cookie Notice.
Your rights
Depending upon where you live, you may have certain legal rights with respect to the personal information we collect and process about you. These rights may include the right to request access, deletion, and correction of personal information. You may also have the right to opt out of activities that constitute “sales” or “sharing” as such terms are defined under certain state privacy laws. These rights may be limited, for example if fulfilling your request would reveal personal information about another person or infringe the rights of a third party (including our rights) or if you ask us to delete information that we are required by law to keep. We will inform you of relevant exemptions we rely upon when responding to any request you make. We will not discriminate against you if you exercise your rights under applicable law. If you would like to access, update, correct, or request deletion of your information that you have provided to us on our Site or elsewhere, please fill out this webform or send your request to us at dpo@paapi.ai. You are required to provide your email and complete email verification in order to submit this request. Any requests will be reviewed and responded within 30 days. Click here to request to view, download and delete your personal information.
International transfers
We operate from servers located in the European Union (“EU”). Any transfer of data outside of the EU will be subject to the applicable laws of the EU and the destination country.
Security and retention
We retain the personal information you provide to us for as long as your account is active or as needed to provide you services or perform the purposes for which it was supplied. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We have implemented commercially reasonable security measures, including physical, electronic and administrative safeguards, to prevent the unauthorised access to, loss, misuse, or alteration of the personal information we process.
Changes to this policy
We may revise this policy at any time. However, if we make material changes, we will not apply them retroactively.
Contact us
You may contact us regarding privacy by:
Submitting your request with this: Web Form
Writing to this address: Data Protection Officer (DPO) PAAPI Limited, 2 Gabriel Drive, Camberley, Surrey, GU15 1DZ United Kingdom
Email to: dpo@paapi.ai
If you have a concern regarding our privacy practices, please contact us via the contact details supplied above. If after reasonable efforts, you believe your concern has not been satisfactorily addressed by us then we recommend you contact the UK Information Commissioner’s Office (ICO).
Last Updated - 11 August 2024